Legal notice

LEGAL NOTICE

Last updated: July 14, 2025

1. IDENTIFICATION OF THE MANAGING ENTITY

This website is owned and operated by:

Company name: AMC SRL
Trade name: DOLFI
Legal representative: Matteo Comploi
Registered office: Digon Str. 26 - 39040 Castelrotto (BZ) - Italy
VAT number: IT02784080216
Tax Code: IT02784080216
Email: info@dolfi.com
Phone: +39 0471 79 62 39
Certified email (PEC): amc.srl@legalmail.it

Company Register number: Chamber of Commerce of Bolzano
Main activity: Production and trade of wooden articles, religious sculptures and handcrafted objects

2. PURPOSE AND NATURE OF THE SITE

The site www.dolfi.com is a commercial website intended for:

  • Presentation and online sale of handmade wooden products
  • Providing information on the services offered
  • Customer and after-sales support
  • Corporate communication

The site is aimed at private consumers, retailers, commercial and religious structures at national and international level.

3. COPYRIGHT AND INTELLECTUAL PROPERTY

3.1 Site content

All content on the site, including but not limited to:

  • Texts, descriptions, articles
  • Images, photos, videos
  • Graphics, layout, design
  • Trademarks, logos, names
  • Software, codes, site structure

are the exclusive property of DOLFI Artigianato Gardenese or their respective owners and are protected by Italian and international copyright and intellectual property laws.

3.2 Permitted use

Viewing and temporary downloading of content is permitted solely for:

  • Personal and non-commercial use
  • Consultation of product information
  • Making purchases

3.3 Prohibited uses

It is expressly forbidden, without written authorization:

  • Reproduce, duplicate, copy or distribute content
  • Use images or texts for commercial purposes
  • Modify, alter or create derivative works
  • Remove copyright or ownership notices
  • Use Dolfi trademarks or names

4. REGISTERED TRADEMARKS

"DOLFI" and the related logo are registered trademarks owned by AMC SRL.

Other trademarks mentioned on the site belong to their respective owners. The use of third-party trademarks is for identification purposes only and does not imply any affiliation or endorsement.

5. DISCLAIMER AND LIMITATIONS OF LIABILITY

5.1 Information provided

The information contained on the site is provided in good faith and is for informational purposes only. Dolfi is committed to keeping it updated and accurate, however:

  • Does not guarantee the completeness, accuracy or timeliness of the information
  • Is not responsible for any errors, omissions or inaccuracies
  • Reserves the right to modify content without notice

5.2 Service availability

Dolfi does not guarantee:

  • The continuous and uninterrupted availability of the site
  • The absence of technical malfunctions
  • Compatibility with all devices and browsers

5.3 External links

The site may contain links to third party websites. Dolfi:

  • Has no control over such sites
  • Is not responsible for their content
  • Does not guarantee their availability or security
  • Recommends reading their policies before use

6. SECURITY AND DATA PROTECTION

6.1 Security measures

Dolfi adopts appropriate technical and organizational measures to protect:

  • Users' personal data
  • Online transactions
  • System integrity

6.2 Limitations

However, no system is completely secure. The user acknowledges that:

  • Data transmission via the internet involves inherent risks
  • Dolfi cannot guarantee absolute security
  • The user uses the service at their own risk

7. REGULATORY COMPLIANCE

7.1 Reference regulations

The site complies with the following regulations:

🇪🇺 European Legislation:

  • GDPR Regulation 2016/679 (data protection)
  • E-Commerce Directive 2000/31/EC
  • Directive on Consumer Rights 2011/83/EU
  • Digital Services Act (DSA)

🇮🇹 Italian Legislation:

  • Consumer Code (Legislative Decree 206/2005)
  • Privacy Code (Legislative Decree 196/2003)
  • Electronic Communications Code (Legislative Decree 259/2003)
  • Applicable VAT and tax legislation

7.2 Supervisory authorities

8. COOKIES AND TRACKING TECHNOLOGIES

The site uses cookies and similar technologies for:

  • Essential site functionality
  • Traffic analysis and user behavior
  • Experience personalization
  • Marketing and targeted advertising

For detailed information, please see our Cookie Policy and Privacy Policy.

9. ELECTRONIC COMMUNICATIONS

9.1 Legal validity

Electronic communications sent by Dolfi have the same legal value as paper-based communications under the Digital Administration Code.

9.2 Official contact details

Legal communications must be sent to:

  • Email: info@dolfi.com
  • Certified email (PEC): [inserire se disponibile]
  • Ordinary mail: Via Digon, 26 - 39046 Ortisei (BZ)

10. APPLICABLE LAW AND JURISDICTION

10.1 Applicable law

All relationships arising from the use of the site are governed by Italian law.

10.2 Jurisdiction

For any disputes, the competent court is the Court of Bolzano, without prejudice to the jurisdiction of the court of the consumer's place of residence for B2C relationships.

10.3 Alternative dispute resolution

Before resorting to the judicial authority, it is recommended to attempt an amicable resolution by contacting our customer service.

For EU consumers: possibility to use the ODR (Online Dispute Resolution) platform: https://ec.europa.eu/consumers/odr/

11. ACCESSIBILITY AND INCLUSIVITY

Dolfi is committed to making the site accessible in accordance with:

  • WCAG 2.1 Guidelines (Web Content Accessibility Guidelines)
  • Stanca Law (L. 4/2004) on accessibility

For reports on digital barriers: info@dolfi.com

12. SUSTAINABILITY AND SOCIAL RESPONSIBILITY

12.1 Environmental commitment

Dolfi is committed to:

  • Use of wood from sustainably managed forests
  • Reduction of the environmental impact of shipments
  • Eco-sustainable packaging

12.2 Traditional craftsmanship

We support and preserve:

  • The artisanal traditions of Val Gardena
  • Local skills of the area
  • The cultural heritage of South Tyrol

13. CHANGES TO THE INFORMATION

13.1 Updates

Dolfi reserves the right to modify this information at any time to:

  • Adaptation to new regulations
  • Improvement of services
  • Technological updates

13.2 Notification of changes

Substantial changes will be communicated through:

  • Publication on the site with highlighting
  • Email to registered users (where required)
  • Temporary information banners

14. CONTACTS AND COMPLAINTS

14.1 Legal assistance

For legal issues, complaints or specific requests:

Email: info@dolfi.com
Phone: +39 0471 79 62 39
Address: Via Digon, 26 - 39046 Ortisei (BZ) - Italia

14.2 Consumer rights

Consumers can contact:

  • Chamber of Commerce of Bolzano - Conciliation
  • Local Consumer Associations
  • Europe Direct for EU issues

15. FINAL DECLARATIONS

15.1 Validity

This legal notice is an integral part of the Terms and Conditions of Service.

15.2 Severability

The invalidity of individual clauses does not affect the validity of the entire document.

15.3 Language

In case of conflict between different language versions, the Italian version prevails.

Document drafted in compliance with current regulations and international best practices for e-commerce.

DOLFI Artigianato Gardenese - The Art of Wood from Val Gardena since 1892

For more information, see: Terms and Conditions of Service | Privacy Policy | Cookie Policy